What do we collect from users that visit our website?
When registering on our site, users may be asked to enter their name, email address, phone number or other details to help users with their experience.
When do we collect information?
We collect information from users when they fill out a form or enter information on our site.
When visitors leave comments on our website, we collect the data shown in the comments form, and also the users’s internet protocol (IP) address and browser user agent string to help spam detection.
How do we use user information?
We may use the information we collect from users when they register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use other website features in the following ways:
- To personalize user experience and allow us to deliver content in which users are most interested.
- To improve our website in order to better serve users.
- To allow us to better serve users in responding to their customer service requests.
- To send periodic emails regarding user’s order or other products and services.
- To follow up with users after correspondence, such as live chat, email or phone inquiries.
How long do we retain user data?
If a user leaves a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username).
How do we protect user information?
- We do not use vulnerability scanning and/or scanning to payment card industry (PCI) standards.
- We only provide articles and information.
User’s personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information users supply is encrypted via secure socket layer (SSL) technology.
We also implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of their personal information.
- Understand and save user’s preferences for future visits.
- Compile aggregate data about website traffic and website interactions in order to offer better site experiences and tools in the future.
- We may also use trusted third-party services that track this information on user’s behalf.
Users can choose to have their web browser warn them each time a cookie is being sent, or choose to turn off all cookies, through their browser settings.
If a user turns cookies off, some of the features that make their website experience more efficient may not function properly.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
Occasionally, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. However, we actively seek to protect the integrity of our website and welcome any feedback about these websites.
We may implement the following:
- Demographics and Interests Reporting.
We, along with third-party vendors such as Google use first-party cookies (such as Google Analytics cookies) and third-party cookies (such as DoubleClick cookies) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to them using the Google Ad Settings page. Users can opt-out by visiting the Network Advertising Initiative Opt-Out page or by using the Google Analytics Opt-Out browser add-on.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
- Users can visit our site anonymously.
How does our site handle Do Not Track signals?
We honor Do Not Track (DNT) signals and do not track, plant cookies, or use advertising when a do not track browser mechanism is in place.
Fair Information Practices
The Fair Information Practices (FIP) principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
We also agree to the Individual Redress Principle (IRP) which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
Updated February 2, 2022